Everyone does everything Online now anyway – Don’t they?

Everyone does everything Online now anyway Dont they - website design Kettering and Great Yarmouth

Online services, while offering 24/7 convenience, are not without their fair share of niggling issues and drawbacks. Certainly you will be all too aware of the privacy risks that constant connectivity exposes us to, coupled with the threat of data breaches. This is without the problems of needing to have a good internet access –…

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In an ocean of poor service – stand out as an island

With all of the advances in the use of AI and the increase in ways to contact companies, such as via direct messaging, Facebook, X, Chatbots etc. we should be living in a golden age of brilliant customer service and record levels of consumer satisfaction – so what has gone wrong? Companies exist to make…

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Why are visitors not buying from me – Part 3

Why are visitors not buying from me? Blog post from Creatively Yours Website Design Kettering and Great Yarmouth

In the previous blogs, we looked at the first and second biggest loss of purchases, which were “a complicated, confusing or difficult to follow website or sales process” and then “is your website old fashioned, unprofessional or using outdated imagery?” We discussed the fact that there are dozens of articles and reports online, where you…

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Why are visitors not buying from me? – Part 2

Why are visitors not buying from me? Blog post from Creatively Yours Website Design Kettering and Great Yarmouth

In the last blog, we looked at the first, and arguably the biggest loss of purchases which was complicated, confusing, or difficult to follow website or sales process. We discussed the fact that there are dozens of articles and reports online where you can find the latest, most up-to-date statistics and complicated information on visitor…

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Why are visitors not buying from me?

Why are your visitors not buying from you blog from Creatively Yours Website design Kettering and Great Yarmouth

There are dozens of articles and reports online where you can find the latest, most up-to-date statistics on visitor behaviour. This blog is not one of them. From reading through these articles and reports then comparing them directly with our customer’s feedback, we have narrowed these down to the following issues, which between them account…

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When something goes wrong

Speak to your customer when something goes wrong, blog from Creatively Yours Website Design Great Yarmouth and Kettering.

In previous blogs, we have discussed the importance of communication with your customer. This becomes especially important if something, at some time, goes wrong with a delivery. It is doubtful that there is a single supplier in the world, that has not had ‘one of those orders’ where, despite everyone’s best efforts, it has just…

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We have a blog – how does it benefit us?

It is still a commonly asked question – my company has a blog, how can it benefit us? When your company has a blog it is often seen in a fairly un-favourable light. You may well have heard this yourself “oh yes, we have one of those, not sure it does much” or similar words.…

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Competing Online?

First, a home truth – virtually no small or medium business in existence out there has no competitors. And if we are being honest, regardless of your business type or market position, the competition is fierce these days, with a direct effect on your marketing costs. How can my competitor have an effect on my…

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What is my Return on Investment?

If there is one question that we are asked at the beginning of any project, it is ‘What will my return on investment be?’ To be honest, if this was not asked, we would be worried about working with the company. This is the crucial metric in determining the success of any digital marketing campaign.…

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Showrooming, a term you may not have heard – yet

Aside from being another buzzword flying around, it is a term that has come about based on research focusing on the path that a typical customer would take to purchase. Showrooming is the term used when a customer comes to look at a product in a physical location but then completes the purchase online, possibly…

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