SMEs Losing Confidence

With the new government’s ‘honeymoon’ period coming to an end, although some felt this ended some time ago, small business owners are now hoping that the current political upheaval is now over. For those in power, they should be worried about the latest research from Virgin StartUp as part of its ‘Founder Barometer’ report, which…

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Have you heard of the Small Business Council?

Not a fatuous question but one of overall communications from Governments and Councils. In fact it was not until a networking meeting attended last week that this ‘new’ council was even mentioned. “SME Council membership revealed ahead of first meeting New Small Business Council meets for the first time to discuss access to finance and…

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Is the Internet Crumbling around us?

Economic See Saw from Creatively Yours website design and development Great Yarmouth and Kettering

Depending on how much time you spend reading articles and listening to Podcasts online, you may, or may not, have heard the term ‘Dead Internet’ mentioned. In short, the reasoning behind this comes from studies showing that a great percentage of what you see and read online is now written by AI or ‘bots’. These…

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Customer’s now have a Megaphone not just a voice

Customer service from Creatively Yours website design Great Yarmouth and website design Kettering

It is almost certain that, at some time, you will have had a conversation that goes along these lines “Why are you doing XYZ for that customer, it was not part of their order…” usually from your Accounts Manager when looking at budgets. They have an absolute right to ask the question, as their role…

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Customer Loyalty or where have all the customers gone?

Customer loyalty from Creatively Yours website design Great Yarmouth and Kettering

To thrive in the current retail environment, as detailed in our recent blogs, you need to overcome a wide range of challenges and hopefully we have helped you make the first step in identifying them. Today, we are looking at something that is dear to us all, which is customer loyalty. As the retail industry…

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Honesty is not the best, it is the only policy

Product Sales - Honesty is the best policy, Creatively Yours website design Kettering and Great Yarmouth

As you may have seen during the current political campaign, in these days of putting your entire life online, it is all too easy to be caught out in a half-truth. This is even more so when it comes to product sales. A quick look through You Tube and there are any number of channels…

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Everyone does everything Online now anyway – Don’t they?

Everyone does everything Online now anyway Dont they - website design Kettering and Great Yarmouth

Online services, while offering 24/7 convenience, are not without their fair share of niggling issues and drawbacks. Certainly you will be all too aware of the privacy risks that constant connectivity exposes us to, coupled with the threat of data breaches. This is without the problems of needing to have a good internet access –…

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In an ocean of poor service – stand out as an island

With all of the advances in the use of AI and the increase in ways to contact companies, such as via direct messaging, Facebook, X, Chatbots etc. we should be living in a golden age of brilliant customer service and record levels of consumer satisfaction – so what has gone wrong? Companies exist to make…

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Why are visitors not buying from me – Part 3

Why are visitors not buying from me? Blog post from Creatively Yours Website Design Kettering and Great Yarmouth

In the previous blogs, we looked at the first and second biggest loss of purchases, which were “a complicated, confusing or difficult to follow website or sales process” and then “is your website old fashioned, unprofessional or using outdated imagery?” We discussed the fact that there are dozens of articles and reports online, where you…

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Why are visitors not buying from me? – Part 2

Why are visitors not buying from me? Blog post from Creatively Yours Website Design Kettering and Great Yarmouth

In the last blog, we looked at the first, and arguably the biggest loss of purchases which was complicated, confusing, or difficult to follow website or sales process. We discussed the fact that there are dozens of articles and reports online where you can find the latest, most up-to-date statistics and complicated information on visitor…

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