creatively yours website design news and blog
creatively yours website design news and blog
Website Design News from Creatively Yours, with a dash of Small Business Helponomics. If we feel it will help our customers we will publish it, if we come across useful information we will pass it on. Also from our own desks, perhaps some bits and pieces that might shed some light on running a business.
Customer Loyalty or where have all the customers gone?
To thrive in the current retail environment, as detailed in our recent blogs, you need to overcome a wide range of challenges and hopefully we have helped you make the first step in identifying them. Today, we are looking at something that is dear to us all, which is customer…
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Honesty is not the best, it is the only policy
As you may have seen during the current political campaign, in these days of putting your entire life online, it is all too easy to be caught out in a half-truth. This is even more so when it comes to product sales. A quick look through You Tube and there…
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Everyone does everything Online now anyway – Don’t they?
Online services, while offering 24/7 convenience, are not without their fair share of niggling issues and drawbacks. Certainly you will be all too aware of the privacy risks that constant connectivity exposes us to, coupled with the threat of data breaches. This is without the problems of needing to have…
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In an ocean of poor service – stand out as an island
With all of the advances in the use of AI and the increase in ways to contact companies, such as via direct messaging, Facebook, X, Chatbots etc. we should be living in a golden age of brilliant customer service and record levels of consumer satisfaction – so what has gone…
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Why are visitors not buying from me – Part 3
In the previous blogs, we looked at the first and second biggest loss of purchases, which were “a complicated, confusing or difficult to follow website or sales process” and then “is your website old fashioned, unprofessional or using outdated imagery?” We discussed the fact that there are dozens of articles…
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Why are visitors not buying from me? – Part 2
In the last blog, we looked at the first, and arguably the biggest loss of purchases which was complicated, confusing, or difficult to follow website or sales process. We discussed the fact that there are dozens of articles and reports online where you can find the latest, most up-to-date statistics…
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Why are visitors not buying from me?
There are dozens of articles and reports online where you can find the latest, most up-to-date statistics on visitor behaviour. This blog is not one of them. From reading through these articles and reports then comparing them directly with our customer’s feedback, we have narrowed these down to the following…
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When something goes wrong
In previous blogs, we have discussed the importance of communication with your customer. This becomes especially important when something goes wrong with a delivery. It is doubtful that there is a single supplier in the world, that has not had ‘one of those orders’ where, despite everyone’s best efforts, it…
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We have a blog – how does it benefit us?
It is still a commonly asked question – my company has a blog, how can it benefit us? When your company has a blog it is often seen in a fairly un-favourable light. You may well have heard this yourself “oh yes, we have one of those, not sure it…
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news and insights
Good or bad, what people are saying about your company is spread faster than ever before. In our recent post we discussed the fact that customers now have a Megaphone not just a voice! (https://creatively-yours.co.uk/importance-of-customer-service/ and we pointed out that, rightly or wrongly, social media has given many more people a voice to a wider…
In a recent blog post we looked at the idea that, despite the ongoing movement towards the use of AI and the increasing ways that companies can be contacted. Where we should be living in a golden age of brilliant customer service it feels that something has and is going wrong. If you couple this…
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creatively yours ltd.
kettering, northamptonshire
creatively yours ltd.
great yarmouth, norfolk
