creatively yours website design news and blog
creatively yours website design news and blog
Website Design News from Creatively Yours, with a dash of Small Business Helponomics. If we feel it will help our customers we will publish it, if we come across useful information we will pass it on. Also from our own desks, perhaps some bits and pieces that might shed some light on running a business.
Customer’s now have a Megaphone not just a voice
It is almost certain that, at some time, you will have had a conversation that goes along these lines “Why are you doing XYZ for that customer, it was not part of their order…” usually from your Accounts Manager when looking at budgets. They have an absolute right to ask…
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Customer Loyalty or where have all the customers gone?
To thrive in the current retail environment, as detailed in our recent blogs, you need to overcome a wide range of challenges and hopefully we have helped you make the first step in identifying them. Today, we are looking at something that is dear to us all, which is customer…
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Honesty is not the best, it is the only policy
As you may have seen during the current political campaign, in these days of putting your entire life online, it is all too easy to be caught out in a half-truth. This is even more so when it comes to product sales. A quick look through You Tube and there…
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Everyone does everything Online now anyway – Don’t they?
Online services, while offering 24/7 convenience, are not without their fair share of niggling issues and drawbacks. Certainly you will be all too aware of the privacy risks that constant connectivity exposes us to, coupled with the threat of data breaches. This is without the problems of needing to have…
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In an ocean of poor service – stand out as an island
With all of the advances in the use of AI and the increase in ways to contact companies, such as via direct messaging, Facebook, X, Chatbots etc. we should be living in a golden age of brilliant customer service and record levels of consumer satisfaction – so what has gone…
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Why are visitors not buying from me – Part 3
In the previous blogs, we looked at the first and second biggest loss of purchases, which were “a complicated, confusing or difficult to follow website or sales process” and then “is your website old fashioned, unprofessional or using outdated imagery?” We discussed the fact that there are dozens of articles…
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Why are visitors not buying from me? – Part 2
In the last blog, we looked at the first, and arguably the biggest loss of purchases which was complicated, confusing, or difficult to follow website or sales process. We discussed the fact that there are dozens of articles and reports online where you can find the latest, most up-to-date statistics…
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Why are visitors not buying from me?
There are dozens of articles and reports online where you can find the latest, most up-to-date statistics on visitor behaviour. This blog is not one of them. From reading through these articles and reports then comparing them directly with our customer’s feedback, we have narrowed these down to the following…
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When something goes wrong
In previous blogs, we have discussed the importance of communication with your customer. This becomes especially important when something goes wrong with a delivery. It is doubtful that there is a single supplier in the world, that has not had ‘one of those orders’ where, despite everyone’s best efforts, it…
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news and insights
Coming back from any break away from the business, there is a little lag while you mentally bring yourself up to speed and then press forward with the new ideas that you had while away. For some reason this year, it feels like there is a little more lag and not quite so much raring…
Good or bad, what people are saying about your company is spread faster than ever before. In our recent post we discussed the fact that customers now have a Megaphone not just a voice! (https://creatively-yours.co.uk/importance-of-customer-service/ and we pointed out that, rightly or wrongly, social media has given many more people a voice to a wider…
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creatively yours ltd.
kettering, northamptonshire
creatively yours ltd.
great yarmouth, norfolk
