creatively yours website design news and blog

creatively yours website design news and blog

Website Design News from Creatively Yours, with a dash of Small Business Helponomics. If we feel it will help our customers we will publish it, if we come across useful information we will pass it on. Also from our own desks, perhaps some bits and pieces that might shed some light on running a business.

Islands in an ocean of really poor service.

By Simon Measures | November 18, 2024

In a recent blog post we looked at the idea that, despite the ongoing movement towards the use of AI and the increasing ways that companies can be contacted. Where we should be living in a golden age of brilliant customer service it feels that something has and is going…

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Website design Great Yarmouth and website development Kettering

Taking Service Seriously

By Simon Measures | October 31, 2024

It was great today to come across another company that looks at the lifetime value of a customer, in much the same way as we have always promoted. In previous blogs we have extolled the virtues of accepting that things occasionally go wrong, no matter how hard you try. There…

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SMEs Losing Confidence

By Simon Measures | October 21, 2024

With the new government’s ‘honeymoon’ period coming to an end, although some felt this ended some time ago, small business owners are now hoping that the current political upheaval is now over. For those in power, they should be worried about the latest research from Virgin StartUp as part of…

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Have you heard of the Small Business Council?

By Simon Measures | September 25, 2024

Not a fatuous question but one of overall communications from Governments and Councils. In fact it was not until a networking meeting attended last week that this ‘new’ council was even mentioned. “SME Council membership revealed ahead of first meeting New Small Business Council meets for the first time to…

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Economic See Saw from Creatively Yours website design and development Great Yarmouth and Kettering

Is the Internet Crumbling around us?

By Simon Measures | September 11, 2024

Depending on how much time you spend reading articles and listening to Podcasts online, you may, or may not, have heard the term ‘Dead Internet’ mentioned. In short, the reasoning behind this comes from studies showing that a great percentage of what you see and read online is now written…

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Economic See Saw from Creatively Yours website design and development Great Yarmouth and Kettering

The Economic See-Saw

By Simon Measures | August 30, 2024

While politicians and economists do their best to persuade, mainly themselves, that the UK economy is doing well, in reality we have already fallen into a technical recession once this year and the remainder of the year looks set for more instability. A recent economist’s report in The Times has…

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Small Business Britain Report

By Simon Measures | August 12, 2024

The 10th annual State of Small Business Britain recently published, shows that despite small businesses making up more than 99% of the business population and accounting for more than 50% of jobs, the level of support available is currently insufficient and too fragmented. Over the last decade, small business growth…

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Customer service from Creatively Yours website design Great Yarmouth and website design Kettering

Customer’s now have a Megaphone not just a voice

By Simon Measures | July 25, 2024

It is almost certain that, at some time, you will have had a conversation that goes along these lines “Why are you doing XYZ for that customer, it was not part of their order…” usually from your Accounts Manager when looking at budgets. They have an absolute right to ask…

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Customer loyalty from Creatively Yours website design Great Yarmouth and Kettering

Customer Loyalty or where have all the customers gone?

By Simon Measures | July 3, 2024

To thrive in the current retail environment, as detailed in our recent blogs, you need to overcome a wide range of challenges and hopefully we have helped you make the first step in identifying them. Today, we are looking at something that is dear to us all, which is customer…

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news and insights from creatively yours.

news and insights

Are we over the worse yet?

By Simon Measures | September 19, 2025

You know things are bad when the only positive numbers are those shown in the Business Distress Index (produced by Real Business Rescue). This looks at the financial health of UK SME’s and gives a regional breakdown of distress levels. Regionally it shows that, compared to the same period in 2024, the South East has…

Interested to know of any concerns you have – A seemingly simple question?

By Simon Measures | August 26, 2025

We were contacted recently by the constituency office of our local MP asking a seemingly simple question “interested to know of any concerns you have relating to the future of your business, both due to issues affecting you nationally, as well as locally.” I say ‘seemingly simple’ as we all know, as SME owners, the…